LUNA2 Crypto Deposit and Withdrawal is in Degraded Performance

Incident Report for VirgoCX

Resolved

This incident has been resolved.

Posted Apr 24, 2023 - 02:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2023 - 21:24 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2023 - 14:20 EDT

Update

We are continuing to investigate this issue.

Posted Apr 23, 2023 - 11:03 EDT

Investigating

We are currently investigating this issue.

Posted Apr 23, 2023 - 09:57 EDT

This incident affected: Crypto Deposit (LUNA2) and Crypto Withdrawal (LUNA2).